Returns Policy

All of our products are custom made to your requirements. However, we will accept all returns within 30 days of purchase for a full refund. After this time, we are unable to accept returns.

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return and why. Please include the resolution (replacement / refund) along with photos of the fault if this is the reason for the return.
2. Print the prepaid return shipping label that you will receive by email. (If we request the item back).
3. Send all items back to us using the label provided.